Reference

bos138 Privacy Policy For Your Account

Clear answers about account details, wallet records and device access are set out in the bos138 Privacy Policy.

Account dataWallet recordsDevice choicesYour requests
bos138 bos138 Privacy Policy For Your Account
REQUEST HELP

Get Policy Help Without Guesswork

A clear contact route matters when you want to understand a data entry or correct an account record.

Account questions Ask us to explain an account field, verification record or login event.
Wallet records For DANA, OVO, GoPay, QRIS or bank-transfer records, include the reference and date shown…
Change requests Send a correction, access or deletion request through our support route.
HANDLING YOUR DATA

What We Do With Privacy Requests

Our Privacy Policy is designed to make practical account decisions easier to understand. We separate identity checks from ordinary lobby activity, use security controls around account access, and keep records only for…

Account details

We use the details you provide to create, verify and maintain your account. A clear account step helps us connect a login, support request and wallet status without exposing another person’s records.

Cookies and storage

Cookies or similar storage can remember login choices and help us understand whether a page works on your device. You can manage browser controls, although some account steps may then need repeating.

Device signals

Your browser, operating system and connection details can be recorded for security and troubleshooting. This helps us examine a mobile path from login to the lobby without collecting wallet passwords.

Payment references

We record useful status details for DANA, QRIS, OVO, GoPay, bank transfer and virtual account steps. These references help reconcile activity while sensitive payment credentials remain outside our support requests.

Retention choices

We keep information for as long as needed for account operation, dispute handling, security checks or legal duties. When a request can be completed, we remove or restrict data where applicable.

Your contact route

You can ask for a copy, correction or deletion of personal data connected with your account. Include the relevant account email or phone detail so we can verify the requester before responding.

Privacy Policy Answers For Indonesia

These Privacy Policy questions cover the account steps people usually want clarified before opening access. Our answers focus on data use, wallet references, mobile devices, retention and the way you can contact us when a record needs attention.

It covers account details, verification data, login and device records, support messages, cookies, payment references and retention. It also explains how you can request access, correction or deletion where applicable.

We use verification details to confirm account ownership, protect access and connect support requests to the right record. The required step depends on local law and the account action you are taking.

Yes. We may retain reference numbers, timestamps and status details for DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity so account records can be reconciled.

We may receive browser, operating system, connection and security signals from the device used for login. These details help diagnose access issues and protect the account without requesting wallet passwords.

Contact our support route with the account email or phone detail connected to your request. We verify your identity first, then explain which records can be supplied under applicable rules.

Yes. Send the inaccurate field, the corrected value and enough account detail for verification. We review the request against the Privacy Policy and update the record where the request is valid.

Retention depends on account operation, security checks, disputes and legal duties. When those needs end, we remove or restrict information where applicable, and we can explain the reason for continued storage.